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Jolene Upshall is based at Mercer & Hole’s Rickmansworth and St Albans offices, where she manages a broad range of audit clients and provides business services support for non-audit clients. Her clients include those operating in the manufacturing, construction, and retail sectors, as well as UK subsidiaries of overseas companies.

Jolene has a pragmatic approach, coupled with broad technical knowledge. She takes pride in getting to know her clients well and adapting to their individual needs, delivering advice in an efficient and effective manner. As well as providing audit and compliance services to a number of large companies, Jolene also supports a number of owner-managed business at varying stages of their business life cycles, from startups through to advising and supporting business owners with an exit strategy.

Jolene became a partner in 2019 after joining Mercer & Hole in 2016 as a result of a merger with Day, Smith & Hunter (DSH). She joined DSH in 2006, having previously worked as a Finance Analyst at the European headquarters of a global US listed entity. Prior to that, Jolene trained and qualified at an accountancy practice in Harrow.

In the press

Videos

The updates to FRS 102, which came into effect from 1 January 2026, will reshape how UK businesses report on revenue and leases – bringing domestic standards closer to international frameworks. 

In the video below, Jolene explains what the changes mean for your business and why being prepared is key:

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