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Clare Ruiz Palmer

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The opportunity to carve out a new role as an IT trainer and the autonomy that went with that were two of the things that attracted me here.

As the firm had grown, the need for training was identified and so I developed a training framework for MS Office Apps and bespoke systems, which I delivered across all offices. I also provided tailored solutions to meet specific challenges. As my role has developed here, it has evolved and with that I’ve gained promotion. I’m now managing the development of our business systems and have been involved in projects such as becoming a paperless office, Making Tax Digital and introducing new systems including a secure portal for sharing documents with our clients and an integrated CRM system.

One of the things that has been constant throughout my time here is how friendly, approachable and nice to talk to everyone is. It’s also a fair and respectful environment. The work life balance is good too; being able to work a four day week, starting at 8am and finishing at 4.30pm, has really helped me to balance my work and family commitments.

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