Recommendation – keep a date-stamped copy of any HMRC guidance you relied upon
The Low Incomes Tax Reform Group (LITRG) has published an article recommending that anyone who has relied on HMRC guidance published online should print out, electronically save, or take a screenshot of the website page, as proof in the event of a dispute with HMRC.
The article points out that having proof of the guidance relied on could be extremely important if it later turns out that an error was made as a result.
According to the article, HMRC will often amend guidance as soon as they become aware it is incorrect (though the LITRG understand HMRC do not have the same degree of control over information held on GOV.UK), but this is of little use if you have relied on incorrect information, especially if you do not know that the guidance has changed. To prove beyond doubt what the guidance said at the time you used it, the LITRG suggests ensuring that screen shots and copies are printed or saved and date-stamped.
Date: 15th December, 2014
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