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New HMRC bereavement service

HMRC is trying to improve processes for taxpayers following a bereavement by creating dedicated teams who will be responsible for dealing with PAYE and Self Assessment for bereaved taxpayers.

The changes will:

• Provide a single point of contact when finalising the estate of a PAYE and Self Assessment taxpayer
• Introduce new forms and notes to help personal representatives finalise the estate
• Help HMRC to improve the quality of the service provided.



Date: 11th May, 2012
Author: Cathy Corns


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