HMRC issues its 2009/10 Business Plan
HMRC has now issued its 2009/10 Business Plan setting out its vision and strategic objectives. These include:
- improving customers experience of HMRC
- improving professionalism
It is an interesting read but I will be watching the delivery.
For further information see http://www.hmrc.gov.uk/about/business-plan.htm.
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Cathy Corns is a Corporate Tax partner at Mercer & Hole.
Date: 26th May, 2009
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