About Us | Mercer & Hole

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We pride ourselves on client care, you can get to know more about us by reading the below. We hope that you will gain a sense of our strengths, our culture and the value we place on serving our clients.

What makes Mercer & Hole special?

As a wise man once said, “Culture eats strategy for breakfast” and as part of our 120 years anniversary celebration, we dive into what makes the working environment of Mercer & Hole special.

Watch our short film, where you will hear directly from our partners about what our culture means to them, and why they’re proud to work at Mercer & Hole.

Watch our film >

How we work

Getting to know our clients and to the crux of what is important to them is always our starting point. Our business clients are spread across a range of industry sectors and we also work with many individuals and families. We use our expertise practically to address ideas, ambitions, concerns and challenges. Many of our new clients come from personal recommendations and this is as a reflection of the value we place in continually supporting our clients and their individual objectives.

Private Client services > Business services >

Our Purpose and Values

Our purpose is “To make a meaningful difference to our people, our clients and the world around us.”

Our values are:
Together: The firm with the family feel. Express gratitude. Smile.
Resilience: Change is imminent, and business is imperfect. We aim to be open minded and agile.
Understanding: Each individual matters, and will be heard & respected.
Supportive: We support what is important to you and show kindness in our behaviours to each other.
Thrive!: We strive to be the best, innovate & always do exceptional work.

Accreditations

What the industry says about Mercer & Hole is an acknowledgement of the hard work of our team members to provide excellence for our clients. Please click below to see the firm’s recent achievements

Find out more >

Good Business Charter

Mercer & Hole now has the accreditation from the Good Business Charter (GBC) which is an endorsement in recognition of responsible business practices. Accredited organisations include FTSE100 companies, partnerships, SMEs, and charities right through to sole traders.

HR Director, Jo Foster said “I am extremely proud that we have received this recognition, it demonstrates our commitment to our team, our clients and our communities in which we all live and work in. We also recognise the need to keep striving to improve the quality of our service to our clients, employees and communities.”

Constantly evolving

“The pace of change is exciting but alongside it is the comfort of many constants. Fundamentally, much of that comes from knowing who you are and what you stand for. In our case, we can whittle that down to people, service and community."

Paul Maberly, Joint Managing Partner

Meet Paul >